The palm as a real-time wide-area data-access device

Handheld wireless technologies offer great promise in helping to improve healthcare. However, it is not clear whether off-the-shelf wireless networking will work as well within medical centers as this technology works outside of the medical center. Therefore, we evaluated the coverage of wide-area wireless technology within two representative academic medical centers. The study determined the rate of connectivity by testing both the Palm VII and the Minstrel V modem in a set of locations typically frequented by house staff in their daily activities. Within one hospital, connectivity was 59% for OmniSky service, and 78% for Palm.net. The second hospital's connectivity was over 93% with both devices. Differences in connectivity were likely due to the number of rooms visited with externally exposed walls, the suburban versus urban location of the academic medical center, and the relative location of service transponders. When examined by the Johns Hopkins Clinical Devices Laboratory, both devices were found to operate without interfering with other hospital equipment.